Q. Do your DVD's have any regional coding?
A. Our DVDs are regional coding free. They'll play anywhere in the world.
Q. I ordered on Friday before 2PM PT and asked for UPS-Overnight and my package got to me on Monday.
A. UPS does not process on weekends, Please use USPS Express for this type of service..
Q. After ordering how long does it take to ship my order?
A. We ship within 24-48 hours, if it is before 2pm PT, it usually goes out that day except weekends.
Q. How long is my membership active?
A. We offer only one type of Membership, which is ONE Month, However we do give you access to the membership side for a year.
Q. I didn't get my password when I signed up, How do I get it?
A. You can e-mail us and we'll send it to you.
Q. I want to be a model. How do I apply?
A. Under "Browse" on menu look for "Model Search" and click there.
Q. I'm have problems viewing the website, what do I do?
A. E-mail us Immediately and tell us what you can't view or tell us the error you are getting.
Q. What is your contact information?
A. Puppy Productions, 1010 University Ave. #44, San Diego, CA 92103, 619-283-1983 leave a message if no one answers and your call will be returned within 24 hours. Please leave detailed message. |
